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    • Frequently Asked Questions
      Frequently Asked Questions
      Q1: I don't hear audio
      A1: Make sure your computer volume is turned up.
      A2. Please refresh the player page. Exit out of the player page and hit the Launch Webcast button again to refresh. 
      A3.Under Available Media click the Flash option. 
      A4. Conduct a systems check-  http://www.visualwebcaster.com/syscheck/systemcheck3.asp 
      A5..If you are listening or viewing in your office, is there a firewall, proxy server, or other security system in place that blocks audio/video streams? Please contact you system administrator about possible blocks on streaming media.
      Click here for instructions on how to set your Windows media player to accept the stream over HTTP