If you are not hearing audio click on the play button to pause and then again to play.
If you are experiencing choppy audio/video close other browser windows and programs or restart your browser.
If possible, try switching browsers. Example: If you are using Internet Explorer, try Chrome or Firefox.
NOTE: When using Chrome and the player says “No available Media for your player”
Please click on the i in the circle(view site information button) next to the address bar(next to www.webcaster4.com). This should bring up a menu and find Flash. Select " Always Allow on this site"
This should prompt a refresh of the player window.
NOTE: To view the synchronized slide presentations and polling using Microsoft's Windows Media, a setting must be confirmed within Microsoft's Windows Media Player. Please follow the steps below. Click here for an illustration.
Click Start >> Programs >> Windows Media Player or Click Start >> Run >> type in wmplayer, click OK
Click Tools >> Options, then select the Security Tab (If the Tools Menu is not visible, Press Ctrl + M)
Select “Run script commands when present” and “Run script commands and rich media streams when the Player is in a Web page.”
Close Windows Media Player
Minimum System Requirements
Apple Mac OS X 10.9+
Mobile Operating Systems/Devices
*Wifi connection is recommended
Android OS 10.0+
For Windows operating systems, you must have Microsoft Internet Explorer 10+, Firefox 40+ or Chrome 30+. For the Mac operating systems, you must have Safari 9+, Mozilla Firefox 40+ or Chrome 30+. You can download the latest version of each browser by clicking on the downloads section below.
HTML5 compliant browser
A fast connection to the Internet -- such as T1, DSL, or cable modem -- will greatly enhance your experience in viewing our rich media content. If you are connected wirelessly or using a VPN connection, it can possibly cause playback issues. You may experience constant buffering or sporadic playback due to the bandwidth requirements of the streaming media technology.
This site makes use of popup windows for advanced features such as URL pushes and exit surveys. Please set your popup blocking software to accept popup windows from this website.
You need to have cookies enabled to use the advanced features of this website. Please consult your browser documentation on how to enable cookies or consult your network administrator.
Firewalls and Proxy Servers
If you are attending an event from an office network there is a possibility of a firewall, proxy server or other security system in place that blocks audio/video streams. Please contact your system administrator about possible blocks on streaming media. Click here for instructions on how to set your Windows media player to accept the stream over HTTP.