• Webcasting Best Practices and Quick Solutions
    • If you are not hearing audio click on the play button to pause and then again to play.
    • If you are experiencing choppy audio/video close other browser windows and programs or restart your browser.
    • If possible, try switching browsers. Example: If you are using Internet Explorer, try Chrome or Firefox.
  • Minimum System Requirements
    Operating Systems
    • MicrosoftWindows 10+
    • Apple Mac OS X 10.9+

    Mobile Operating Systems/Devices
    *Wifi connection is recommended
    • Android OS 10.0+
    • iPad
    • iPhone

    Internet Browsers
    For Windows operating systems, you must have Microsoft Internet Explorer 10+, Firefox 40+ or Chrome 30+. For the Mac operating systems, you must have Safari 9+, Mozilla Firefox 40+ or Chrome 30+. You can download the latest version of each browser by clicking on the downloads section below.

    Media Players
    • HTML5 compliant browser

    Internet Connection
    A fast connection to the Internet -- such as T1, DSL, or cable modem -- will greatly enhance your experience in viewing our rich media content. If you are connected wirelessly or using a VPN connection, it can possibly cause playback issues. You may experience constant buffering or sporadic playback due to the bandwidth requirements of the streaming media technology.

    JavaScript
    You need to have JavaScript enabled to use the advanced features of this website. Please consult your browser documentation on how to enable JavaScript or consult your network administrator.

    Popup Blockers
    This site makes use of popup windows for advanced features such as URL pushes and exit surveys. Please set your popup blocking software to accept popup windows from this website.

    Cookies
    You need to have cookies enabled to use the advanced features of this website. Please consult your browser documentation on how to enable cookies or consult your network administrator.

    Firewalls and Proxy Servers
    If you are attending an event from an office network there is a possibility of a firewall, proxy server or other security system in place that blocks audio/video streams. Please contact your system administrator about possible blocks on streaming media. Click here for instructions on how to set your Windows media player to accept the stream over HTTP.

    Domains
    hlscloudencoders-i.akamaihd.net
    vwliveios2-i.akamaihd.net
    webcaster4-vh.akamaihd.net
    content-nc.webcaster4.com
    scontent.webcaster4.com
    www.webcaster4.com
    theoplayer.com
  • Test Your System
    Screen Resolution
  • Contact Technical Support